Dropwize · dispatch by Winch Labs

06:00

One board for every truck, van and technician you run.

Dropwize is delivery dispatch software for companies with their own fleet. Plan the day, assign the right driver and follow every delivery, collection and service visit. Drivers run their stops from a phone.

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Web console · Android and iOS app · English and العربية

Console · Jobs10:20
Dropwize console Jobs page for Monday 2 November: Auto-assign 6, Plan day, Import and New job buttons, eight status tiles, and the jobs list with one job on the road Dropwize console Jobs page for Monday 2 November, dark theme: Auto-assign 6, Plan day, Import and New job buttons, eight status tiles, and the jobs list with one job on the road
Driver app Today screen: on shift in van DXB A 1, four stops to go, in order Driver app Today screen, dark theme: on shift in van DXB A 1, four stops to go, in order Driver app Today screen: on shift in van DXB A 1, four stops to go, in order Driver app Today screen, dark theme: on shift in van DXB A 1, four stops to go, in order
Console and driver app: real captures, seeded demo data, 2 Nov 2026. The map is an illustration.

Who it's for

Anyone who delivers, collects or services with their own vehicles.

Twelve kinds of day it fits. These are not customer references.

See every use case

One day

Follow one dispatcher from the first plan to the last cash count.

Example

Two of the twelve. The screens change; the day does not.

  • Pending
  • Scheduled
  • On the road
  • Completed

· Plan

Every run, sequenced before the trucks leave.

Route planning runs at six: Dropwize orders every driver's stops, nearest neighbour first, then 2-opt takes out the crossings.

The driver opens the app to today's run, in order.

Diagram: a run of eight stops from a depot. The nearest-neighbour order has two crossings; after 2-opt the route has none. 11 22 37 46 54 65 73 88 depot 2 crossings → 0
  • nearest neighbour
  • after 2-opt
  • crossing
Driver app Today screen: four stops to go, numbered in order Driver app Today screen, dark theme: four stops to go, numbered in order Driver app Today screen: four stops to go, numbered in order Driver app Today screen, dark theme: four stops to go, numbered in order
Diagram · how the 06:00 plan orders a runDriver app · test data

· Book

Full cylinders in, empties out.Parts out, exchange cores back.

Every delivery and collection carries its goods lines, including what comes back.

Cash on delivery sits on the job and is confirmed at the door.

Sales people book jobs from the app or the console and follow their own. They never dispatch.

  • App (sales role)
  • Console
  • CSV and Excel import
  • Recurring jobs
Console · My jobs (sales)10:20
Sales console, My jobs: jobs this sales user booked, one with a driver assigned and an ETA of 13:55, two waiting for a driver, and a New job button Sales console, My jobs, dark theme: jobs this sales user booked, one with a driver assigned and an ETA of 13:55, two waiting for a driver, and a New job button
Driver app job J-261027-00214: deliver three 5 kg cylinders and collect three empties, cash on delivery AED 495 Driver app job J-261027-00214, dark theme: deliver three 5 kg cylinders and collect three empties, cash on delivery AED 495 Driver app job J-261027-00223, urgent: deliver eight injector nozzles and two fuel filters, cash on delivery AED 1,680 Driver app job J-261027-00223, urgent, dark theme: deliver eight injector nozzles and two fuel filters, cash on delivery AED 1,680
Sales console, My jobs, and driver app · seeded demo and test data

· Assign

Assigned in about a second.

Auto-assign weighs drive time, each driver's current load and the job's time window.

The driver's phone gets a push the moment the job is theirs.

Drive times from a self-hosted OSRM matrix, or Amazon Location, per company.

Console · Jobs10:20
Jobs list: two jobs on Imran Khan's run, and two pending jobs with No driver and an Auto-assign button Jobs list, dark theme: two jobs on Imran Khan's run, and two pending jobs with No driver and an Auto-assign button
Status tiles: 6 pending, 11 scheduled, 1 on the road, 7 completed, 0 failed, AED 5,070 cash outstanding, 100% success rate, 1 urgent open Status tiles, dark theme: 6 pending, 11 scheduled, 1 on the road, 7 completed, 0 failed, AED 5,070 cash outstanding, 100% success rate, 1 urgent open
  • drive time
  • current load
  • time window
Console capture · seeded demo data

· Live

Every vehicle, live, on real roads.

ETAs update as drivers move.

Trucks, pickups, vans, cars and motorbikes each show as their own vehicle.

Dispatch sees what is unassigned and every driver's run, beside the map.

Console · Live map10:20
Live map of the UAE coast from Abu Dhabi to Umm Al Quwain, with vehicles and job pins clustered around Dubai and Sharjah Live map of the UAE coast, dark theme, with vehicles and job pins clustered around Dubai and Sharjah
Unassigned panel: six jobs without a driver, with Auto-assign 6 and Plan day buttons Unassigned panel, dark theme: six jobs without a driver, with Auto-assign 6 and Plan day buttons
Console capture, live map overview · seeded demo data

· Late risk

Flagged before it is late.

When a stop is at risk of missing its window, Dropwize flags it early.

One click moves it to a driver with slack.

Illustration · a stop at risk moves to a driver with slack

· Proof

Proof at the door.

1The driver delivers, collects the empties and counts each line.The driver delivers the parts and counts each line.

2Photos, signature, the receiver's name, per-line counts and the cash tick, stamped with location and time.

Dispatch sees the same proof in the job's drawer, with its history.

Works offline. Syncs in order.

No signal at the door is fine. Proofs wait on the phone and go out in order, once, when it reconnects.

Outboxofflineonline

  • photoqueuedsent
  • signaturequeuedsent
  • countsqueuedsent
Illustration
Console job drawer, proof of delivery: received by the workshop foreman at 09:42, AED 340 collected, counted lines including injectors collected for bench test, two photos, a signature, and the job history from Created to Completed Console job drawer, proof of delivery: received by the workshop foreman at 09:42, AED 340 collected, counted lines including injectors collected for bench test, two photos, a signature, and the job history from Created to Completed, dark theme
Driver app job: three 5 kg cylinders to deliver and three empties to collect, with Delivered and Couldn't complete buttons Driver app job, dark theme: three 5 kg cylinders to deliver and three empties to collect, with Delivered and Couldn't complete buttons Driver app job: injector nozzles and fuel filters to deliver, with Delivered and Couldn't complete buttons Driver app job, dark theme: injector nozzles and fuel filters to deliver, with Delivered and Couldn't complete buttons
Proof of delivery form: received by, photos, counts per line including the empties collected, a note, and a signature pad Proof of delivery form, dark theme: received by, photos, counts per line including the empties collected, a note, and a signature pad Proof of delivery form: received by, photos, counts per line, a note, and a signature pad Proof of delivery form, dark theme: received by, photos, counts per line, a note, and a signature pad
  1. Received by
  2. Photos
  3. Counts
  4. Signature
Driver app · test data. Console drawer · a different, delivered job from the seeded day.

· Service visit

Technicians, dispatched like deliveries.

1A service visit is a stop with work to do instead of goods to count.

2It closes with a signed service report: sign-off, photos, a note and the cash tick.

Delivery, collection, service visit: three job types, one board. Field service dispatch, from the same screen.

Driver app service visit: Gulf Star Auto Garage, any time, the work to do (regulator and hose replacement with a leak test), and a Service done button Driver app service visit, dark theme: Gulf Star Auto Garage, the work to do, and a Service done button Driver app service visit: address, time window, contact and the work to do, with a Service done button Driver app service visit, dark theme: address, time window, contact and the work to do, with a Service done button
Service report form: signed off by, photos, a note for dispatch, signature and a Collected AED 350 cash tick, with Submit Service report form, dark theme: signed off by, photos, a note for dispatch, signature and a Collected AED 350 cash tick, with Submit Service report form: signed off by, photos, a note for dispatch, signature and a Collected AED 850 cash tick, with Submit Service report form, dark theme: signed off by, photos, a note for dispatch, signature and a Collected AED 850 cash tick, with Submit
Driver app · test data

· Settle

Cash settled, per driver.

Every amount collected at the door rolls up by driver on the Cash settlement tab.

Goods reconcile too: ordered, delivered, collected and short, per product.

Reports export to CSV.

Console · Reports10:20
Reports for 27 Oct to today: Performance and Cash settlement tabs, Export CSV, and tiles for jobs, completion, failures, on time, cash collected and cash outstanding Reports, dark theme, for 27 Oct to today: Performance and Cash settlement tabs, Export CSV, and tiles for jobs, completion, failures, on time, cash collected and cash outstanding
Goods table by product: jobs, ordered, delivered, collected and short, including pump cores collected backGoods table, dark theme, by product: jobs, ordered, delivered, collected and short, including pump cores collected back
Console capture · seeded demo data

Everything around the day.

Job types
Delivery, collection and service visits.
Board
Jobs board and list, filters, bulk actions, and a job drawer with history and the nearest drivers.
Notifications
Drivers hear about assignments, changes and removals. Sales people hear when their jobs are assigned and completed.
Language
English · العربيةRight to left, in the console and the app.
Places
Zones and an address book, with a map pin on every job.
Catalogue
Your goods, empties and parts, ready for job lines.
Team and fleet
People, roles and vehicles with plates.
Import and repeat
CSV and Excel import of jobs, and recurring jobs.
Roles and tenants
Admin, dispatcher, sales and driver. Each company sees only its own data, enforced by row-level security.
Platform
Runs on AWS and Firebase. A web console, and a Flutter app for Android and iOS.

Plans

Hosted by us, or your own system.

Standard

Dropwize, hosted and run by Winch Labs. Console, driver and sales app, onboarding with your data, support in UAE business hours.

Premium

Dropwize as your own system: self-hosted, your own branded app, Business Central integration, built for you.

We also implement custom features. Tell us how your day runs.

Compare plans

2 weeks

Start a pilot.

Try Dropwize on your own day before you commit to anything.

Start a pilot Book a demo
Length
two weeks
Drivers
a few
Data
your company's own
Where
our staging environment
Contract
none

Built in Dubai by Winch Labs.